Job Description

Job Description

Job Description

Redefine the Buying Journey.

Discovery Auto Group is changing how people buy cars in Western Colorado. We believe the car buying process should be as exciting and high-quality as the vehicles we sell. We are looking for a forward-thinking professional to manage the customer experience from the first online click to the moment they drive off the vehicle home.

If you love cars, love technology, and love connecting with people—but hate the stigma of "old school" car sales—this is the role for you.

The Role: Your Mission As a Client Experience Specialist, you are the heartbeat of our showroom. You aren't just "selling cars"; you are facilitating a seamless, transparent purchase experience. You will serve as the primary guide for our customers, bridging the gap between digital interest and in-store or online purchase.

• Be the Digital Host: You are the first point of contact for online, phone in customers. You’ll use video, text, and our CRM to answer questions, build value, and compel customers to visit the showroom.
• Curate the Visit: You manage the appointment. When a customer arrives, the vehicle is ready, and you are prepared to demonstrate features, safety technology, and performance without the high-pressure pitch, knowledge is the best way to help people make a good decision.
• Facilitate the Purchase: You will hold a sales license and guide the customer through the buying process, but your focus is on clarity, efficiency, and hospitality.
• Orchestrate the Delivery: You ensure the customer leaves comfortable with their new vehicle’s technology and happy with their decision, turning buyers into lifelong advocates for Discovery Auto Group.

The Ideal Candidate: High-Tech & High-Touch We are looking for someone who treats this role like a hospitality profession.

• Tech-Savvy: You move seamlessly between CRM software, email, and mobile apps. You are comfortable on camera and can send a personalized video walk-around of a vehicle in minutes.
• A "Host" Mentality: You possess the warmth of a concierge and the knowledge of a product expert. You take pride in being the reason a customer smiles.
• Process-Driven: You understand that the fortune is in the follow-up. You are organized, prompt, and never let a customer inquiry slip through the cracks.
• Professional Standards: Direct sales experience, a valid driver’s license, a clean driving record, and the ability to pass a background check are required.

Why Join Discovery Auto Group?

• Innovation: We are a rapidly growing, local dealership that embraces modern retail tools and strategies.
• The Product: We specialize in late-model, certified pre-owned vehicles. You are representing a high-quality product that consumers trust.
• Career Growth: We promote from within. We are looking for future leaders who want to grow their careers right here in the Grand Valley.
• Culture: Join a team that values collaboration and community over cutthroat competition.

Compensation: This position offers a stable compensation structure combined with performance-based bonuses driven by customer satisfaction and volume.

Ready to drive your career forward?If you are ready to be the face of a modern dealership experience, we want to hear from you.

Benefits :

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location : In person

Company Description

Discovery Auto Group: Redefining Trust in Car Shopping
Located at 2490 Highway 6 and 50, Grand Junction, Colorado 81505, Discovery Auto Group proudly serve not only the surrounding area but also nearby cities throughout Colorado state, including Palisade, Loma, Delta, Orchard City, Cedaredge, Olathe, Paonia, New Castle, Glenwood Springs, Aspen, and Lake City.

We are transforming the way you buy a car. We are much more than a used car dealer; we are your trusted partner, dedicated to building lasting relationships through genuine trust and transparency.

We firmly believe that buying a quality pre-owned car should be a positive, stress-free experience. That’s why we maintain complete openness in our entire process, from our carefully selected car inventory to our straightforward car financing options. Our goal is for you to feel 100% confident that your purchase is a smart, sound investment.

Explore our inventory and discover the superior online car shopping experience you deserve. Our commitment to exceptional customer service doesn’t end when you drive off the lot; it’s a dedication that extends long after the sale. Don’t just take our word for our exceptional customer testimonials and reviews are the best proof of our commitment to you.

Company Description

Discovery Auto Group: Redefining Trust in Car Shopping\nLocated at 2490 Highway 6 and 50, Grand Junction, Colorado 81505, Discovery Auto Group proudly serve not only the surrounding area but also nearby cities throughout Colorado state, including Palisade, Loma, Delta, Orchard City, Cedaredge, Olathe, Paonia, New Castle, Glenwood Springs, Aspen, and Lake City.\n\nWe are transforming the way you buy a car. We are much more than a used car dealer; we are your trusted partner, dedicated to building lasting relationships through genuine trust and transparency.\n\nWe firmly believe that buying a quality pre-owned car should be a positive, stress-free experience. That’s why we maintain complete openness in our entire process, from our carefully selected car inventory to our straightforward car financing options. Our goal is for you to feel 100% confident that your purchase is a smart, sound investment.\n\nExplore our inventory and discover the superior online car shopping experience you deserve. Our commitment to exceptional customer service doesn’t end when you drive off the lot; it’s a dedication that extends long after the sale. Don’t just take our word for our exceptional customer testimonials and reviews are the best proof of our commitment to you.

Job Tags

Local area,

Similar Jobs